TSHIDI LUXE SCENTS

DOMESTIC SHIPPING (SOUTH AFRICA)

Local Delivery Options:

• Local Less than 10km
  • R60.00 (Same day delivery)
• Local >10km <30km
  • R100.00 (Ships next day)

Nationwide Shipping:

• Nationwide (Door to Door)
  • R120.00 (Tracking number provided)
• Courier Guy Locker to Locker
  • R80.00 (Tracking number provided, Nationwide)
• Courier Guy Kiosk to Kiosk
  • R80.00 (Tracking number provided)

PROCESSING TIME

• Orders are processed within 1-2 business days
• Custom orders may require additional processing time

SPECIAL HANDLING FOR LUXURY SCENTS

• All fragrances are carefully packaged to prevent breakage
• Temperature-controlled shipping during extreme weather conditions
• Signature required for delivery to ensure safe receipt
• We comply with all hazardous material shipping regulations

DELIVERY TIMEFRAMES

• Same day delivery: Orders placed before 12 PM
• Next day delivery: Orders placed before 3 PM
• Nationwide delivery: 3-5 business days
• International delivery: 7-14 business days

DAMAGED OR LOST PACKAGES

• Contact us within 48 hours of delivery for damaged items
• We'll work with carriers to resolve lost package issues
• Full refund or replacement for items damaged in transit